Ramsay's Kitchen Nightmares USA

S5 E14 • Cafe Hon

Reality

Gordon Ramsay heads to Baltimore, Maryland, where Denise Whiting has alienated customers by trademarking the word hon", a term of endearment used by the local community. When she opened Cafe Hon in 1992 it was a roaring success, but as a result of Denise's unwavering business ambition, people started to boycott the restaurant, leaving her frustrated by falling sales.