We offer many different Internet speeds so that you are not forced to purchase more than you effectively need. You can also adjust the speed at any time for free - depending on your needs. You can also activate and deactivate the TV and telephony options at any time.
Permanently favourable and transparent prices
We refrain from non-transparent and unfair promo actions. We try to keep the prices permanently favourable and if possible to pass on improved purchase conditions. We also offer lower speeds, which are available at a reasonable price.
No hidden costs in the subscription
There are no further connection costs from Swisscom - these are included in the basic costs and will not be charged additionally. Everything is included in the prices on our website. Tip: You can cancel your cable connection - this will save you an additional CHF 30 per month.
Customer-friendly contract conditions
The minimum contract duration is 12 months. The period of notice thereafter is only one month - not 3 months as usual in the industry. You want to cancel the contract prematurely? We offer fair exit conditions.
Modern WLAN router
We do not cut corners on quality. With every internet subscription we provide you with a high-performance WLAN router from Fritz!Box free of charge and pre-configured - so you only have to plug it in and you can surf directly.
No activation and processing fees
You do not pay any activation fees when ordering, nor do you pay any processing fees when you change your place of residence or when you adjust your subscription.
Mix and match
We let you combine internet, TV, fixed-line telephony and Wingo Mobile to suit your needs. You can also order all of our services independently.
Are there any additional costs for the internet connection?
No, everything is included in the price mentioned on the website. Neither additional connection costs from Swisscom nor an activation fee are charged. Tip: You can even cancel your cable connection and save another CHF 30 per month.
How does switching from my existing provider to Teleboy work?
The best thing to do first is to check when you can cancel your subscription with the existing provider. As a rule, the notice period is 2 to 3 months. As soon as you have cancelled the subscription and know the date when your subscription will be terminated, you can order the subscription online from us. As the start date you enter the end date of your current provider, so that the connection can be taken over as seamlessly as possible.
How long does the activation usually take?
It usually takes 5 to 7 days from order to activation. Depending on whether it is a DSL or fibre-optic connection, it can take up to 10 days in exceptional cases, e.g. if a fibre-optic socket has not yet been installed. In this case the installation by a service partner is free of charge.
Can I adjust the Internet speed at any time?
Yes, you can have us adjust the speed at any time free of charge - both upwards and downwards. In the future, this will also be possible directly in the customer center.
What network does Teleboy use for the Internet?
We use the telephone lines or the copper and fibre optic lines of Swisscom. As a rule, every household has a telephone and/or fibre-optic line. An Internet subscription via the upc cable connection is not possible.
What are the contract conditions?
The minimum contract duration is 12 months. Thereafter, the contract can be terminated at the end of each month with a notice period of one month. Early termination of the contract is possible at relatively favourable conditions.
What speed is available at my address?
You can check it at teleboy.ch/internet. If no result is displayed, you are welcome to contact our support - We will check it manually for you. The effective possible speed depends on various factors - e.g. distance to the distributor, age or quality of the house cabling, etc. DSL is generally possible from 20 to 100 Mbit/s, fiber optic from 20 Mbit/s to 1 Gbit/s.
I want to watch Teleboy on the TV. What do I need?
There are several ways to do this. Regarding performance and functionality, we recommend the use of an Apple TV box. This can be ordered from us with the subscription. Android TV is an alternative. Android TV is available both as a box solution (e.g. Mi Box from Xiaomi) and as pre-installed software on TVs from Sony and Philips (from model year 2015). As a further alternative we also offer an app for Samsung Smart TVs (also from model year 2015).